Reviews For Sport Clips Haircuts of Eastside Shoppes

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1 rating

My experience here has been undoubtedly the worst Sport Clips experience to date. I frequently visit Sport Clips for my hair cuts. After the last 2 visits at this location the customer service and quality of service has been beyond poor. The first bad experience I had, the stylist who’s name I can not remember had a horrible attitude and presented an attitude as though she was unhappy to be at Sport Clips. When I spoke to her she did not reply. Through the entire hair cut she spoke less that 2 sentences. I always request the MVP. However, with her attitude I couldn’t not stand to be in her company for another 5 minutes. The second and last bad experience I will have was done by a stylist Shane. She was extremely rude.... I asked in the beginning to do the MVP and purchase a bottle of shampoo. At the end of my haircut she went to put product in my hair, I reminded her I wanted the MVP. I also commented I’d like to have her go over a specific area that was of deferent length. She said once it was washed we could look at it again. When we got to the washing she skipped the massage and hurriedly washed my hair with water much too hot for comfort. Once we went back to the chair I noticed the area I wanted to be cut differently. As I was speaking to her she stared away from me as to intentionally ignore the request. I respected myself as she again stared away from me. After repeating my request she without a word fixed the area. I was more that displeased, I was disrespected. I will never return to this location. I have and will continue to share my bad experience at this location with friends, peers, coworkers, and or any other people that may be looking for a hair cut. Had there only been a single bad experience I would understand. At this point I believe poor management of this location is to blame. Customer service training should be gone over once more at this location.

2 rating

I realized after I went to get my haircut . I was charged for mvp cut and all I received was a basic haircut . I did not get the shampoo massage or hot towel that was suppose to be included in mvp first haircut. Very nice stylist but would have liked to get the full experience.. The stylist were very nice but again was charged for something I didn’t get ...

4 rating

Usually when we come, it takes up to an hour to get my boyfriends haircut and it will come out shorter than what he wanted, but today it was really quick to where we were in and out in 30min and my mans hair was finally cut to the right length. Thanks to Danielle, we will continue to come here! Five stars for Danielle but I took one away due to past experiences.

Rated 2.3 out of 5.0 based on 3 Client reviews

1
Nathanael M. | September 25, 2019 Overall Experience

"My experience here has been undoubtedly the worst Sport Clips experience to date. I frequently visit"

2
Gino L. | March 25, 2019 Overall Experience

"I realized after I went to get my haircut . I was charged for mvp cut and all I received was a basic"

4
Tautia R. | September 19, 2018 Overall Experience

"Usually when we come, it takes up to an hour to get my boyfriends haircut and it will come out short"